IT Skills

🔒

Cybersecurity

Risk Assessment & Compliance

ISO 27001 NIST GDPR

Security Tools

Firewalls SIEM Endpoint Protection

Penetration Testing

Ethical Hacking Vulnerability Scans

Identity & Access Management

IAM MFA Zero Trust

💻

Software & Development

Enterprise Systems

ERP: SAP ERP: Oracle CRM: Salesforce

Database Management

SQL NoSQL MongoDB PostgreSQL

DevOps/CI-CD Pipelines

Jenkins Git Ansible

Programming/Scripting

Python PowerShell Bash

🛠️

IT Service & Operations

ITSM/ITIL Framework

Incident Management Change Management

Helpdesk & Ticketing Systems

ServiceNow Zendesk

Monitoring Tools

Nagios SolarWinds Splunk

👔

Role-Specific Add-Ons

M IT Manager

Budgeting & Vendor Management Team Leadership IT Roadmapping Stakeholder Communication

S IT Sales/Pre-Sales

Technical Presentations Solution Architecture Client Needs Analysis

T IT Strategist

Digital Transformation Business-IT Alignment Emerging Tech Adoption

🌟

Soft Skills for All IT Roles

🔍 Problem-Solving

Troubleshooting complex systems with analytical thinking and creativity

🔄 Agile/Scrum

Implementing iterative development and collaborative project management

📊 Data-Driven Decisions

Leveraging metrics and analytics to guide technical and business choices